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 Sujet du message : Open Letter from the staff
Message Publié : 29 Mai 2013, 11:20 
Marchand

Inscription : 09 Avril 2013, 16:42
Message(s) : 332
Dear Eredan iTCG players,

From many places in the Land of Guem we receive your complaints and concerns about the future of the game.

We would like to let you know that we are fully aware of the situation in which you, players, and ourselves are. And you have to know that we're not satisfied.

Since 2008, when we started working on the game, until today, each and every line of code and illustration are produced with the same passion.

Now you have to ask yourself what we plan to do for all the remaining bugs. Some bugs are known since very long time and yet still not fixed. Our resolution process is simple. We deal in priority with bugs that penalize the biggest number of players and are quickly solvable. However, it also happens that some bugs are not always easily repeatables, and this considerably complicates or prevents altogether their resolution. To date, our statistics show that two out of three signalized bugs are fixed.

We now look forward to the future of the game. We work every day to keep the game at a high level of quality. Eredan ITCG is the result of our passion as players, as designers, but also our livelihood. If this game goes wrong, we go wrong. We can understand your doubts. This is a very real matter.

When we spoke recently about our work on tablet version of the game, we were criticized for not spending our time to solve the problems of the game, however, must take into account that today the Internet traffic has massively migrated to these new supports. The mobile market is a source of traffic (and hence of economic income) important. This will help sustain in the future Eredan iTCG.

In addition, this mobile version has allowed us to take into deep account your feedbacks when we designed the new game interface in terms of evolution, with new ergonomics and a new graphic theme. This new positive development will be applied to the internet version of the game, in order to standardize all.

In conclusion, we know you are very worried but still present. You must Know that your support is valuable to us and we believe that if you invest your time to give us your comments is that you like our product as much as we love it. All your messages are read by our team. We will now try to take more time to answer. We are currently working on big changes and we hope you will like them.

Enjoy the game!


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