Firstly, i'm sorry for write in english, but i don't know french.
Please don't move this topic to english's forum, i want that the feerik take one provides.

Since that the company Gamérica assumed the brazilian administration, we are thrown into limbo.

All the facts below relate to the processing of administrators Aish and Silverarms in the our fórum. They assumed the forum at 01/04/2013 http://forums.eredan.com/viewtopic.php?f=226&t=3379

1- The company Gamérica have a official forum, http://forum.gamerica.com.br/forum.php , this shouldn't be a problem, but they refuse to attend in our official forum Eredan.

2- They refuse to post the news in our forum, posting just the link for the Gamérica's forum:
http://forums.eredan.com/viewtopic.php?f=226&t=3544
http://forums.eredan.com/viewtopic.php?f=226&t=3439
http://forums.eredan.com/viewtopic.php?f=226&t=3755
http://forums.eredan.com/viewtopic.php?f=226&t=4199

This situation was resolved only when the our best and only moderator Krillan offered to post the news to us.
http://forums.eredan.com/viewtopic.php?f=226&t=8431
http://forums.eredan.com/viewtopic.php?f=226&t=8475
http://forums.eredan.com/viewtopic.php?f=226&t=8535

3- They don't respond neither the bug's area, recalling that players that not report bugs can be punished, but the ours bugs neither are sent to the feerik. (unfortunately in the last days there was an incident and a big number of topics was deleted, and a great part was the bugs topics).
http://forums.eredan.com/viewtopic.php?f=68&t=1003&start=10 in the day 06/05 the topic was reactivated and the administrator just respond at 17/05 11 days after, and he says that would enter into contact with Feerik but never answered.
http://forums.eredan.com/viewtopic.php?f=68&t=4258 no reply
http://forums.eredan.com/viewtopic.php?f=68&t=3990 no reply
http://forums.eredan.com/viewtopic.php?f=68&t=4133 no reply
http://forums.eredan.com/viewtopic.php?f=68&t=3973 no reply, so the player posted on english forum and was resolved
http://forums.eredan.com/viewtopic.php?f=68&t=8479 this is on thursday, first day of the event of kiria, until today not reply
had many others topics unanswered but they was deleted

4- They don't fix the problems of translation during events, at this event for example, has two trophies that is with wrong translations, and we lost too much time trying find the problems because we wasn't scoring in the trophy.


This is the weekly trophy, without description

At the event, the 3ª mission is "use non-weapons itens metallic" but in the brazilian translation say "use arms non-metallic"
the 8ª misson is "letters with character designs furious" but in the brazilian translation say "cards with drawings of characters nerve" i don't know in other languages, but in portuguese is totally different, furious is angry, nervous is unquiet

The big problem not is the errors, after all they are humans and can make mistakes, but like the event is one week, they have of fix as fast as possible.

Finally, i want that the Feerik take an action, finding new administrators to the Brazilian forum or causing the current administrators to change their attitude and respect the Brazilian players

All this is true, we strive Brazilian Portuguese players the maximum to try to keep our community organized, however administrators gamerica not demonstrate caring us.
And about the incident of topics deleted I think something unacceptable no backup for the forum,I lost more of a thousand posts. . .

_________________
Tópicos Que Podem Ser Uteis
Guia de Evolução das cartas
Guia - [Ganhando Cristais]
Modo Aventura - [Guia de Batalha Contra os BOSS]
A Vida é uma droga.

I agree too.

Before almost all topics bugs are excluded, on the topic of translation errors, there are many, but no answers.

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O Passado Completo, o Presente Contínuo e o Futuro Indeterminado. Tudo constará em uma biblioteca. Onde será o centro das emoções, onde até Eredan e Aelle se divertirão.

Rise Of Apocalypse

All this is true and many of our forum threads were deleted and seemingly unrecoverable.

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Vejam minhas builds para o Torneio Lucyan:
Clérigos Solarianos
Lâminas Místicas

All Directors knew that this forum was created when he had to take care, because that is not being done and we are tired of waiting without saying anything here because we want a change for what seems no one is claiming that seems to be bothering to go to forum gamerica want it here better than it or they are not able to improve it here! I play this a long time and I am willing to help anyone who needs help more if you guys do not change by themselves or can not you guys help or remain what they are most hope this serves something because we can not spend our time for nothing for nothing happen!You guys can see that there are only one or two but a whole more concerned with what the directors should do, the one who helps her is the Moderator krillan which is actually better than the Directors!

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Maior que a tristeza de não haver vencido é a vergonha de não ter lutado!

Thank you for your report with those problems.

We will investigate these recurring problems with our partner Gamerica.

Concerning the lack of updates with those forums in Brasilian Portuguese, Gamerica chose to use their own forums platform to be more consistent with their other products, so you should post on those forums for official Brasilian Portuguese support or post in English in our forums.

_________________
Project Lead / Developer - Eredan iTCG

C'est au pied du mur que l'on voit le mieux le mur.

Hello \õ.

This post will be in both languages (Portuguese and English), so both Brazilians and non-portuguese speakers can understand it, ok?

Português:

Fórum Gamérica: Escolhemos utilizar o fórum da Gamérica, porque lá podemos dar maior atenção a vocês, com outros GMs que podem ajudar além do CM e dos ADMs do fórum. Todo suporte na área de bugs, tradução, e de todas as outras dúvidas que os jogadores tenham será feito por lá.

Quanto ao problema do troféu, ele foi traduzido e está ativo no jogo desde que foi lançado. Talvez seja um problema de caches ou cookies do seu computador, e aconselhamos limpá-los sempre que houver novos eventos; Caso não saiba como, nos procure no fórum Gamérica e ficaremos felizes em te ajudar. Segue uma captura de tela da descrição do Troféu:



Também temos posts oficias no nosso fórum que indicam exatamente o que precisa ser feito, como no link a seguir:

http://forum.gamerica.com.br/showthread ... #post58637

E caso encontre qualquer problema em qualquer evento ou troféu, temos também uma área de suporte para isso, e ficaremos felizes em lhe atender, com um prazo máximo para 48 horas. No entanto, damos prioridade para correções de tradução e procuramos corrigir isso em um prazo de 24 horas. Segue o link, caso não conheça:

http://forum.gamerica.com.br/forumdispl ... s-e-Textos

3rd Mission: "Consiga 24 pontos. Você pontua por cada arma não metálica jogada." a tradução foi feita corretamente do inglês, sendo ela "Obtain 24 points. You gain 1 point per each Item that is not a metalic Weapon." Porém, isto foi alterado pela desenvolvedora e os mesmos não estão atualizados.

8th Mission: "Consiga 24 pontos. Você recebe 1 ponto cada vez que jogar uma carta onde você possa ver um personagem nervoso." a tradução foi feita corretamente do inglês, sendo ela "Obtain 24 points. You get 1 point every time you play a card whose illustration represents an angry character.". Não há nada de errado nesta tradução. Trata-se de um Puzzle, e às vezes a pessoa não consegue decifrar o mesmo corretamente.

Quanto aos tópicos apagados, a resposta foi dada em ambos os fóruns, sendo ela:
“O motivo de muitos de nossos tópicos terem sido apagados foi pelo fato de um Moderador do fórum de outro país ter apago tópicos aleatórios de vários países, sendo seus alvos: China, França e Brasil.
Não sabemos o motivo, nem de qual país em exato ele seja, apenas tivemos a notícia que o mesmo foi banido do fórum e do jogo.
Estamos planejando uma forma de que isso jamais se repita e em breve traremos maiores notícias sobre essa melhoria.”

A Feerik pode confirmar isso a todos.

Seguem os Links:

Fórum Gamérica:

http://forum.gamerica.com.br/showthread ... -do-Eredan

Fórum Feerik:

viewtopic.php?f=226&t=8467

Além disso, temos uma equipe voltada para o Eredan e sempre buscamos a perfeição. Qualquer dúvida ou problema, ficaremos felizes em responder!

English

Gamérica Forums: Gamérica forums have been chosen so that we may give you more attention, having other GMs who can help, as well as the CM and forum admins. All support regarding bugs, translation and other issues will be given there.

As for the Trophy issue, it was translated and has been active since it was released. It may be a problem with your browser's cache or cookies and we advise that you clean them up every time there are new events. If you do not know how to do it, contact us in the Gamérica forums and we'll be happy to help you. Here is a screenshot of the Trophy's description:



We also have official posts in our forums which indicate exactly what needs to be done, as per the following link:
http://forum.gamerica.com.br/showthread ... #post58637

If you find any problem on any event or trophy, we also have a support area for that, and we'll be happy to look into your problem within a maximum of 48 hours. However, translation corrections are given priority and we try to solve them within 24 hours. Here is the link, in case you are not familiar with it:

http://forum.gamerica.com.br/forumdispl ... s-e-Textos

3rd Mission: "Consiga 24 pontos. Você pontua por cada arma não metálica jogada." The translation was based on the English "Obtain 24 points. You gain 1 point per each Item that is not a metalic Weapon." However, this has been changed by the developer and is not up-to-date.

8th Mission: "Consiga 24 pontos. Você recebe 1 ponto cada vez que jogar uma carta onde você possa ver um personagem nervoso." Translation has been based on the English "Obtain 24 points. You get 1 point every time you play a card whose illustration represents an angry character." It is a valid translation, since "nervoso" (nervous) is frequently used in the sense of "raivoso" (angry) in Brazil. Besides, it is a puzzle, and sometimes people are not able to decipher it properly.

As for the deleted topics, the answer has been given on both forums:
"The reason that many of our tópics have been erased is that a forum moderator from another country erased random topics from various countries, such as: China, France and Brazil.
We don't know why he did it, nor from which exact country he/she is. We only know that he/she has been banned from both the forums and the game.
We are looking into ways to ensure that it never happens again. More information on that soon."
Feerik is able to confirm the above.

Here are the links:
Gamérica Forums:
http://forum.gamerica.com.br/showthread ... -do-Eredan
Feerik Forums:
viewtopic.php?f=226&t=8467
Besides, we have a team dedicated to Eredan and we are always striving for perfection. We will be happy to answer any doubt or issue you may have!


Obrigado,

Att, Aish.

About the trophy, your print probably is of today, the mine is of yesterday, and there was no cookies' problem, some friends was with the same problems.

About the mission 3, i believe that you should translate directly of french's descriptions, to avoid mistakes. But I don't know if the Feerik provides always in english or if is possible send in french to you.

About the mission 8, is very different says that a person is angry or nervous, im my opinion isn't a puzzle.

And I understand that the Gamérica chose uses its fórum, but the motives aren't so clear, they say that there they can give feedback faster, but if they can stay alert in their fórum, they can just look in our fórum at same time, is the same work.

Thanks chsxf.

What happens here and that people who are complaining refuse to go to the forum gamerica,which in my opinion has better support for bugs that the largest amount of people in the crew watching the forum for it,for that matter was already be closed,there is nothing to discuss, the care of the bugs forum gamerica and better,some people refuse to go saying they feel "forced to go there", however it was already clear that this is not the intention. About mistranslations,has already been clarified
Yerak,they can not repeat the work they do in this forum gamerica forum like you suggested,the forum gamerica have GMS and CMS forum only ones that can meet,the application faster,and if these are exclusive forum GMS gamerica are unique to it,not make sense of them migrate to this forum."
Sorry for the mistakes of english, looking to all the google translator

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BDT!