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Nous sommes actuellement le 27 Avril 2024, 16:56
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 Sujet du message : Talk to Feerik Staff
Message Publié : 27 Juin 2014, 22:09 
Néophyte

Inscription : 24 Juin 2014, 16:47
Message(s) : 2
How can I contact a member of the Feerik staff directly, without using the stupid tickets. They hardly answer them and i'm frustrated because my account was deleted and they gave me back a level 1 account with none of the cards I worked so hard to get.


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 Sujet du message : Re: Talk to Feerik Staff
Message Publié : 27 Juin 2014, 22:13 
Immortel
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Inscription : 04 Février 2013, 17:01
Message(s) : 6173
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Boadicea is already aware of this

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 Sujet du message : Re: Talk to Feerik Staff
Message Publié : 07 Juillet 2014, 03:38 
Néophyte

Inscription : 07 Juillet 2014, 03:25
Message(s) : 1
I have tried to purchase feez both through paypal and just using my card. Neither of these methods seem to be working. When I use paypal it says that there was an error and it will try again in 15 mins. I wait 15 minutes and nothing happens. I have opened a ticket and i haven't heard from that past one email saying hey you submitted a ticket. I have also tried to earn feez through offer none of which work. Am I the only person having these problems? is there a way for this to be resolved?


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 Sujet du message : Re: Talk to Feerik Staff
Message Publié : 13 Février 2015, 17:57 
Néophyte

Inscription : 08 Août 2014, 21:25
Message(s) : 1
i would like to put a password in my account but doesnt let me, says error,
i believe somebody mentioned that it might be because my account i starteded through facebook, but also im never able to chat to any of my clan members or nobody at all really any ideas of how can i fix this?


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 Sujet du message : Re: Talk to Feerik Staff
Message Publié : 13 Février 2015, 19:54 
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start the game from itcg.eredan.com

and try to put the pass in the options, i started from fb too and i set a pass succesfully

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 Sujet du message : Re: Talk to Feerik Staff
Message Publié : 16 Avril 2015, 20:31 
Néophyte

Inscription : 06 Février 2013, 08:41
Message(s) : 4
earlier this morning I made two transaction via the itcg.eredan.com store with the paypal method. On paypal it shows that the transaction was completed; however I received no feez from either. I submitted a ticket but no response so far. Any suggestions?


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 Sujet du message : Re: Talk to Feerik Staff
Message Publié : 17 Avril 2015, 09:28 
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put the ticket id here for speed up the fix

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create a new post if you want to communicate with me, DONT SEND PMs!!!!

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 Sujet du message : Re: Talk to Feerik Staff
Message Publié : 02 Juin 2015, 14:01 
Néophyte

Inscription : 14 Mai 2015, 04:07
Message(s) : 3
Rowan_Shields a écrit :
earlier this morning I made two transaction via the itcg.eredan.com store with the paypal method. On paypal it shows that the transaction was completed; however I received no feez from either. I submitted a ticket but no response so far. Any suggestions?


I'm having the same problem, it's been over a week and no reply from the staff although Paypal says the transaction is completed (and so does my bank account).

Wolvos a écrit :
put the ticket id here for speed up the fix


Here are the ticket numbers for the tickets related to the issue:

XMI-457135
ZZY-441052
JGA-903359

They replied to the first one and said that it would take up to 24 hours to verify the transaction (this was 7 days ago), and I have received no response from them ever since.

I was hoping to use the Feez to purchase the Spring Newcomer's booster sale, but that offer has expired. Is there anyway to retroactively purchase the sale once (if) I receive the Feez?

Thanks


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 Sujet du message : Re: Talk to Feerik Staff
Message Publié : 04 Juin 2015, 23:21 
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sent to the staff

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create a new post if you want to communicate with me, DONT SEND PMs!!!!

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 Sujet du message : Re: Talk to Feerik Staff
Message Publié : 12 Juin 2015, 16:02 
Néophyte

Inscription : 14 Mai 2015, 04:07
Message(s) : 3
I still haven't received the Feez and haven't heard anything from the staff. Have they told you anything?


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