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| How do we get staff to respond? http://forums.eredan.com/viewtopic.php?f=40&t=21970 |
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| Auteur : | MajinMan [ 05 Juillet 2017, 12:48 ] |
| Sujet du message : | How do we get staff to respond? |
Who is the Staff? How do we contact them? Do they take our complaints seriously? Do they care about customer satisfaction and customer service? I don't think they do personally. But maybe i don't know the full story. Please someone help me understand and share your opinion. Tell them what you think. Not that they will ever look at this anyway. |
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| Auteur : | Savate [ 06 Juillet 2017, 22:38 ] |
| Sujet du message : | Re: How do we get staff to respond? |
How do we contact them? You can't. Do they take our complaints seriously? No. Do they care about customer satisfaction and customer service? No. |
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| Auteur : | MajinMan [ 21 Juillet 2017, 14:14 ] |
| Sujet du message : | Re: How do we get staff to respond? |
Is there not a moderator who has something to say about this? Can they contact staff? |
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| Auteur : | Zurga [ 28 Juillet 2017, 14:32 ] |
| Sujet du message : | Re: How do we get staff to respond? |
Could you contact the staff ? Yes with the "contact us" button in game. Do they answer ? No. Could you try to send a message to the staff ? Yes, contact some GL or moderator and mention your point. In general, they answer. |
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