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 Sujet du message : Can't enter game
Message Publié : 09 Juin 2014, 03:59 
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Inscription : 09 Février 2013, 00:13
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Reproducibility:

Recap:

Description: Hi, I'm not able to enter game since last Friday night. the loading crystal doesn't get filled. the problems seems to be the same as the old one when Hares was the background figure. I'd like to know if anybody has the same problem.
Cache/history aren't the problem since they are wiped out when i leave google chrome, besides, I've tried to enter game in Firefox too and it happens the same thing.

Setup:

Screenshots:


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 Sujet du message : Re: Can't enter game
Message Publié : 10 Juin 2014, 08:32 
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Inscription : 22 Janvier 2013, 18:52
Message(s) : 2480
I have no problem logging in to your account.

Please try these points: viewtopic.php?f=41&t=11980


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 Sujet du message : Re: Can't enter game
Message Publié : 10 Juin 2014, 10:34 
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Inscription : 09 Février 2013, 00:13
Message(s) : 25
Hi!
I can also login, maybe I've explained myself wrongly. Problem is after logging in, loading crystal doesn't fully fill.
I've took a look at all those steps of the topic u pointed me out and since I know a little about computers, I went directly to last step, testing it in other pc, since I know problem isn't with this one. The same thing happens on the other pc, crystal doesn't fill until the end.
Have the game suffered recently some kind of internet requirements change??? Because the only thing equal in both PC's that I've tested is the internet connection. Wich is odd, I know I have a lame internet but still it permits me to play games like LoL wich I think are more band demanding than Eredan. Besides, I've never had problems with the Eredan game due to internet connection before.
I'm totally clueless on how to solve this riddle! :(


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 Sujet du message : Re: Can't enter game
Message Publié : 10 Juin 2014, 13:38 
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Inscription : 04 Février 2013, 17:58
Message(s) : 226
WillDragonPT a écrit :
Hi!
I can also login, maybe I've explained myself wrongly. Problem is after logging in, loading crystal doesn't fully fill.
I've took a look at all those steps of the topic u pointed me out and since I know a little about computers, I went directly to last step, testing it in other pc, since I know problem isn't with this one. The same thing happens on the other pc, crystal doesn't fill until the end.
Have the game suffered recently some kind of internet requirements change??? Because the only thing equal in both PC's that I've tested is the internet connection. Wich is odd, I know I have a lame internet but still it permits me to play games like LoL wich I think are more band demanding than Eredan. Besides, I've never had problems with the Eredan game due to internet connection before.
I'm totally clueless on how to solve this riddle! :(


I have encountered this before last time during an event. They have implemented a diagnostic screen before but it is no longer there. Only Feerik can solve that issue I'm afraid :(

Doesn't work on any other computers for me at that time as well. It is specific to my account and me and few others are experiencing it.


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