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Chance_Budinger
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Publié : 10 Juillet 2014, 08:14 |
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Inscription : 27 Avril 2014, 03:40 Message(s) : 1
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Hello I know what your thinking "Your posting so you know both." Well I'm using Facebook. My first profile and after a while (couple of years) I made a profile on the official website and I played for a while. I was able to get a neat little Elfine deck (that's the main reason I want my profile back). So, I would go to recover password and type in my email, and well I expected to get my password back later but instead I get a black box with "Information" and nothing else. So, I tried it again and well ....It didn't work and so I tried it with another "computer, web browser, and email." (With email thinking It wouldn't work)
So, If an Admin can post and help so I can send a private message them with my email so they can email me what to do that would be wonderful.
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boadicea
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Publié : 10 Juillet 2014, 10:23 |
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Inscription : 22 Janvier 2013, 18:52 Message(s) : 2480
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You got a black box because you only logged in via Facebook and never set a password for your account. I just defined a random password that you should get now when you use the "lost your password" feature. You can change it anytime in your ingame options. Enjoy :)
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Tristan_Leito
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Publié : 13 Février 2017, 23:19 |
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Inscription : 13 Février 2017, 23:10 Message(s) : 1
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im having this same issue except ive just now decided to use the eredan website and when i clicked log in with facebook it made me a new account using my name instead of the account i have on facebook.
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