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Noobastank
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Publié : 16 Juillet 2013, 12:33 |
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Inscription : 18 Février 2013, 19:22 Message(s) : 9
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I have took bid on a "Clumsiness" with 1500 gold, but some how the card did not appeared anything after that. My collection did not received the card, somehow it did not refund even if i lose the bid.
Could help and check out for that?
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lisanna82
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Publié : 16 Juillet 2013, 13:21 |
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Inscription : 09 Avril 2013, 16:42 Message(s) : 332
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Hello!
The staff is aware about this problem. They are working on it.
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Noobastank
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Publié : 16 Juillet 2013, 14:17 |
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Inscription : 18 Février 2013, 19:22 Message(s) : 9
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Disbeliever
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Publié : 17 Juillet 2013, 00:06 |
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Inscription : 20 Avril 2013, 10:50 Message(s) : 7
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Same issue here, but with random card. Do I have to write somewhere about my problem or I'll receive my card after fix?
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Antripus
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Publié : 17 Juillet 2013, 06:26 |
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Aventurier |
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Inscription : 04 Février 2013, 19:53 Message(s) : 74
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I have the same problem ... Please tell me what i have to do
_________________ Fortaleza del Sinsajo
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GhoghnooS
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Publié : 17 Juillet 2013, 07:28 |
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Guémélite |
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Inscription : 21 Février 2013, 14:18 Message(s) : 227
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I have the same issue. I opened a ticket for it. It happened to me at the beginning of the event as well, and I got the cards eventually. Hopefully this time as well.
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bosunga
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Publié : 17 Juillet 2013, 07:45 |
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Guémélite |
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Inscription : 20 Février 2013, 13:28 Message(s) : 200
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GhoghnooS a écrit : I have the same issue. I opened a ticket for it. It happened to me at the beginning of the event as well, and I got the cards eventually. Hopefully this time as well. Do we need to open a ticket for it? Same happened to me twice (yesterday and today) and still no cards nor gold (~4000 gold) Edit: Sent a ticket to feerik, already got the 2 cards.
Dernière édition par bosunga le 17 Juillet 2013, 08:31, édité 1 fois.
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GhoghnooS
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Publié : 17 Juillet 2013, 08:31 |
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Guémélite |
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Inscription : 21 Février 2013, 14:18 Message(s) : 227
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bosunga a écrit : GhoghnooS a écrit : I have the same issue. I opened a ticket for it. It happened to me at the beginning of the event as well, and I got the cards eventually. Hopefully this time as well. Do we need to open a ticket for it? Same happened to me twice (yesterday and today) and still no cards nor gold (~4000 gold) I have just received my card. also I got 3 other random cards I haven't bid on, but whatever, I take it as compensation Just wait a bit longer, and see if you get your cards or not. Then you can open a ticket.
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Zurga
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Publié : 17 Juillet 2013, 10:03 |
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Immortel |
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Inscription : 29 Janvier 2013, 19:02 Message(s) : 3537
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A correction has been made this morning. The trouble with the end of auctions should be corrected and all cards (or gold) awarded as it should.
_________________ Collectionneur de cartes
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lisanna82
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Publié : 17 Juillet 2013, 10:55 |
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Inscription : 09 Avril 2013, 16:42 Message(s) : 332
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Good Morning!
Noobastank: we have credited to you the card.
For everybody else: this morning the problem has been fixed. All of you should have the card or the gold.
If someone have still problem with auctions, please report your problem answering this post with date and time of the auction.
Thank you!
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